Shipping policy
Shipping Policy
In view of the fact that our products are print-on-demand products, this mean we will only start to print when you made to order so we need at least 7 days for production & fast shipping and 10-14 days for standard shipping. And it’s depends on your area also.
As you know, due to the impact of Covid-19 pandemic, we are still fulfilling orders on a daily basis but everything are moving slower than they would be in normal conditions. Our production and delivery times may have been delayed by up to 7-10 days than the time frame below. Please be patient and we will try our best to bring the good service for you.
HOW LONG DOES SHIPPING TAKE FOR MY ORDER?
The estimated delivery time for our order will depend on your location. While we work closely with our logistics partners to provide you accurate delivery information, delivery times are estimates only and cannot be guaranteed. Once your product(s) are in transit, any delays are out of our control.
To estimate when you can expect your order, please refer to the time frame below. It includes production time and shipping time varies by location.
ESTIMATED TIME OF ARRIVAL
US Shipping
|
Product |
Production Time (Business Days) |
Shipping Time (Business Days) |
|
Apparel, Mug |
3 – 5 |
7 – 10 |
|
Blanket, Tumbler |
5 – 7 |
7 – 14 |
Canada Shipping
|
Product |
Production Time (Business Days) |
Shipping Time (Business Days) |
|
Apparel, Mug |
3 – 5 |
10 – 14 |
|
Blanket, Tumbler |
5 – 7 |
14 – 20 |
Rest Of The World
|
Product |
Production Time (Business Days) |
Shipping Time (Business Days) |
|
Apparel, Mug |
3 – 5 |
14 – 20 |
|
Blanket, Tumbler |
5 – 7 |
20 – 25 |
Please note:
- The above time frame is only applied for orders with standard shipping methods. You can choose fast shipping service to save 5-10 days.
- The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate, some items/orders may require a longer ship-out and/or delivery time frame
- Holiday shipping: In peak season, your order may arrive late than expected delivery. We’re so sorry for this inconvenience and hope that you can sympathize for us.
- International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
- Transit times do not include the time taken to prepare your order before shipment.
INCORRECT ADDRESS
Make sure you provide the correct address at checkout because we are not responsible if a package is returned to us due to an incorrect or incomplete addressed.
You can update the information within 2 hours after you made order. Once the order has left our warehouse, we are not responsible if that parcel gets lost or stolen.
customerservice@thisolething.com